Payment Methods
- Direct Payment at the Hotel: Guests can pay directly at the hotel upon arrival.
- Online Payment: Guests are required to make a bank transfer prior to check-in.
- Complaints and Support: For any complaints, please contact our hotline for prompt assistance. Our advisors will guide you through the necessary steps to process your payment.
- Payment Policy:
- We accept payments via domestic bank transfers.
- You will receive an email notification confirming your reservation once we receive the payment.
- Your reservation is considered complete when you receive a confirmation email. It is your responsibility to notify the hotel if you do not receive the confirmation email within 48 hours. We are not responsible for any damages or delays arising from incorrect email addresses provided by the customer or if the customer fails to notify us of not receiving the confirmation email.
